mary

Enabling social and business SSO

You can enable social and business SSO, without any custom configuration. End users can use Twitter, Facebook, Google, and Microsoft. Agents and admins can only use either Google or Microsoft.

To enable social and business SSO

1. In any product, click the Zendesk Products icon () in the top bar, then select Admin Center.
2. Click the Security icon () in the left sidebar, then click Staff members or End users. You can set different SSO permissions for both groups.

   The End Users tab is not available until you activate the Help Center. See Getting started with Guide.

3. Select each of the SSO options you want to enable.
4. If you want all users to only use the single sign-on method, disable the Zendesk authentication option.
   Warning: Disabling Zendesk authentication permanently deletes any Zendesk passwords on record within 24 hours.
5. Click Save.